The short answer
Offline or store-and-forward mode stores transactions locally when connectivity fails and submits them when the connection returns. The sale completes for the customer immediately, but authorisation is deferred — so a declined card is discovered after they have left.
Setting limits
Configure a maximum offline transaction value and a maximum total offline exposure based on your average ticket and tolerance for loss. A café can accept the risk on $8 sales; a jeweller cannot on $8,000 ones.
Where it matters most
Rural premises, markets, festivals, food trucks, and any location on satellite connectivity. In parts of northern Canada it is the difference between trading and not trading.
Key takeaways
- Offline defers authorisation — decline risk sits with you
- Set value and exposure limits deliberately
- Essential for markets, events and remote premises
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