Independent agent — we shop every processor for you. Free statement analysis, usually within 4 hours.
Free statement analysis · Retail

Every fee on your retail statement, named, usually within 4 hours

Send one recent statement. A human reads it line by line for the things that specifically hit a retail till — which Visa program each sale landed in, whether debit is routed the way it should be, and what your return rate is doing to chargeback exposure — and gets it back to you, usually within 4 hours, not the twenty-four everyone else quotes.

  • Which Visa program each tapped, dipped, keyed and online sale landed in
  • Debit routing checked against what your agreement actually says
  • Return and chargeback exposure separated from ordinary interchange
  • "Qualified" tier definitions checked against the published schedule
  • The dollar difference per month and per year
  • Yours to keep whether you switch or not

Step 1 of 4 · takes about 40 seconds

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What we look for

The four places a retail statement leaks money

1. CPS/Retail vs keyed entry

In Visa's April 18, 2026 US interchange schedule, a card tapped or dipped at the till and correctly submitted qualifies for CPS/Retail, Debit at 0.80% + $0.15. Type that same card number in by hand at the counter and it falls to CPS/Retail Key Entry, Debit at 1.65% + $0.15 — more than double the percentage, plus it opens a fraud dispute right (Visa's dispute condition 10.3, a 120-day window) that a chip transaction does not carry. These are interchange reimbursement fees paid between banks, not your bill directly — your merchant discount sits on top — but the spread between a tapped sale and a keyed one is the single biggest controllable number on a retail statement, and it shows up only when someone checks how each sale was actually submitted, not just the summary total.

2. Debit routing

A large share of retail volume is debit, and debit interchange is capped by law for larger issuers: 12 CFR 235.3(b) sets the ceiling at 21 cents plus 5 basis points of the transaction value, with up to 1 more cent under 235.4 for issuers meeting fraud-prevention standards — which is why Visa's schedule shows a separate "regulated" column at 0.05% + $0.21. Section 235.7(a) requires every debit card to carry at least two unaffiliated networks, and 235.7(b) prohibits an issuer or network from stopping a merchant from routing a debit transaction over whichever of those networks can process it. Whether your terminals are actually configured to take advantage of that choice is a question we put to your current provider in writing as part of the read, not something we assume from the statement alone.

3. Returns, chargebacks and the fine print on refunds

Visa's rules require a merchant that restricts returns, refunds or cancellations to disclose that policy before the cardholder completes the sale — at the point of transaction, on the front of the receipt with a space to indicate acceptance, or behind a click-to-accept online — and a merchant may not require a cardholder to waive the right to dispute a transaction. A US issuer must post a credit within 3 business days of settlement for credit cards and within 1 business day for Visa Check Cards, barring exceptional circumstances. On the fraud side, retailers often assume an in-store sale cannot be charged back: the EMV liability shift protects a merchant only when the sale ran through an EMV-compliant chip-reading device with full chip data, and a keyed card-present sale still carries that 120-day dispute right under condition 10.3. We check whether your return policy is disclosed the way the rules require and whether keyed volume is creating chargeback exposure you are not pricing for.

4. Whether "qualified" means what you think it means

Visa publishes credit performance threshold criteria for national retail chains — Retail Threshold I alone requires 133.4 million transactions and $8.83 billion in annual volume — numbers no independent store reaches. So when a provider's own pricing schedule uses the word "qualified," it is describing that provider's private tier definition, not a Visa threshold program, and the gap between the two is exactly where a non-qualified surcharge is often buried. We ask for that definition in writing and check it against what actually cleared.

Worked illustration — not a client's data

How the fee lines usually break down on a typical statement

Illustrative example only. The business, sales figures and fee lines below are a hypothetical round-number scenario built to show how the arithmetic works. They are not a real client's statement, they are not typical or average costs, and they do not predict what any retailer would pay. Your own result depends entirely on your card mix, ticket size and current agreement — which is exactly what a statement analysis reads for.

Picture a single-location retail store with $45,000 in monthly card sales across 900 transactions (a $50 average ticket, a mix of tapped, dipped, keyed and online sales).

Statement line (illustrative)What it representsHypothetical amount
Tapped / dipped sales, qualifiedCPS/Retail-eligible card-present volume$36,000 of volume
Keyed-entry salesCard number typed at the counter$4,500 of volume
Online / phone salesCard-not-present program$4,500 of volume
Percentage discount fee (assumed, hypothetical)Blended rate applied to total volume$1,215
Per-item fee900 transactions × $0.12 (assumed)$108
Monthly / statement feeFlat line unrelated to interchange$25
Total fees (illustrative)$1,348
Effective rate (illustrative)Total fees ÷ total volume3.00%

The point of the illustration is not the dollar figures — change the keyed-entry share or the assumed blended rate and the total moves — it is the shape: three volume buckets on three different programs, plus a flat fee unrelated to any of them. That is what a statement analysis separates out on your real numbers.

Retail statement analysis questions

Retail is the category Visa's own US schedule is built around, so a retail statement has more named programs to fall out of than most — a chip tap at the till, a keyed entry, an online sale and a small-ticket sale can all price differently on the same card. A retail-specific read checks which program each sale actually landed in, whether debit is routed the way your agreement says, and what your return rate is doing to chargeback exposure.

Usually not. Visa publishes its own credit performance threshold criteria for national retail chains, and no independent store reaches even the lowest published rung. When a pricing schedule uses the word qualified, it is almost always describing that provider's own tier definition, not Visa's threshold programs — and the gap between the two is exactly where a non-qualified surcharge lives. We ask for the provider's definition in writing and compare it against the published schedule.

No. Under 12 CFR 235.7(b), an issuer or payment card network is prohibited from inhibiting a merchant's ability to direct a debit transaction over any network that can process it. How your terminals are actually configured is a fair question to put to your provider in writing, and it is one of the things we check.

Yes. You keep the analysis whether or not you switch. Some retailers take it back to their current provider and negotiate — that is a legitimate outcome and we still consider the work well spent.

Usually within 4 hours. Many come back the same day.

Sources

About the rate figures on this page: Visa is the only card network that publishes a public US merchant interchange schedule, so the rates named above are Visa-only. Mastercard, American Express and Discover do not publish an equivalent US merchant schedule, and their rates are neither shown nor implied here. This is general information about published card network rules, not legal or tax advice.