The short answer
Where you run a surcharge or dual pricing program, disclosure is required at the point of entry and at the point of sale, and the amount must be itemised on the receipt. Card acceptance marks should be displayed accurately, and you generally cannot refuse a card brand you accept selectively by issuer.
The point-of-entry requirement
Disclosure at the till alone is not sufficient where entry signage is required. A customer should be able to learn the pricing structure before committing to shop.
Bilingual obligations
In Quebec, French-language requirements extend to payment signage and receipts. New Brunswick's bilingual character makes dual-language signage the practical standard there too.
Key takeaways
- Disclose at entry and at the till, not just one
- Itemise any surcharge on the receipt
- Quebec signage must meet French-language obligations
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