Day Spas guide

Deposits and no-shows

Long treatments block a room and a therapist. Take a deposit or card on file at booking with a clear cancellation policy.

Packages and memberships

Monthly memberships and prepaid packages need stored cards with consent and account updater to reduce declines. Clear terms on unused sessions reduce disputes.

Gratuities

Gratuities should be assigned to therapists and reported for payroll.

Premium clients

Spa clients often use premium rewards cards, which cost more. Interchange-plus shows that cost clearly.